Last updated: October 10, 2026
In short: we collect only what we need to process your orders, support you and run this store. We never sell your personal information. You can ask us to access, correct or delete your data at any time.
Who we are
This website, comffyness.com, is operated by Comfyness LLC, a South Carolina limited liability company located at 805 Mauldin Rd Apt 1901, Greenville, SC 29607, United States. In this policy, "Comfyness", "we", "us" and "our" refer to Comfyness LLC. This policy explains what personal information we collect, how we use it, and the choices you have.
Information we collect
We collect information in three ways:
| Category | Examples | Source |
|---|---|---|
| Contact and order details | Name, email, phone, shipping and billing address, items ordered | You, at checkout or when you contact us |
| Account details | Login email, password (stored encrypted), order history | You, if you create an account |
| Payment details | Card type, last four digits, billing ZIP | Our payment processor (Stripe). We never see or store your full card number |
| Device and usage data | IP address, browser, pages viewed, referring site | Collected automatically through cookies and similar tools |
| Communications | Emails and messages you send us | You |
How we use your information
- To process, ship and track your orders, and to handle returns and refunds
- To send order confirmations, shipping updates and replies to your questions
- To detect and prevent fraud, abuse and security incidents
- To keep the website working, remember your cart and improve the shopping experience
- To send marketing emails, only if you opted in. You can unsubscribe at any time using the link in any email
- To meet legal, tax and accounting obligations
Your privacy rights
Depending on where you live, you may have the right to:
- Know what personal information we hold about you and request a copy
- Ask us to correct inaccurate information
- Ask us to delete your personal information
- Opt out of marketing emails
- Opt out of targeted advertising or the "sale" or "sharing" of personal information as defined by state law. We do not sell personal information
To make a request, email contact@comffyness.com. We will verify your request and respond within 45 days. We will not treat you differently for exercising your rights.
California residents
Under the California Consumer Privacy Act (CCPA), as amended, California residents have the rights listed above. In the past 12 months we have collected the categories of information listed in the table above for the business purposes described in this policy. We have not sold personal information or shared it for cross-context behavioral advertising in exchange for money. You may use an authorized agent to submit a request on your behalf.
Data retention
We keep order and transaction records for as long as needed for tax, accounting and legal purposes, generally up to seven years. Account information is kept until you ask us to delete your account. Marketing data is removed when you unsubscribe.
Data security
Our website uses encryption (HTTPS) and payments are handled by a PCI-DSS compliant processor. We limit access to personal information to people who need it to run the store. No method of transmission over the internet is completely secure, but we work hard to protect your information.
Children
Our store is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed. Significant changes will be highlighted on this page.
Contact us
Questions about this policy or your data:
Comfyness LLC
805 Mauldin Rd Apt 1901
Greenville, SC 29607, United States
Email: contact@comffyness.com
Phone: +1 (234) 274-5046
We reply within 1 business day, Monday to Friday.
